Shipping and Returns

Shipment of your packet

Packages are generally sent within two days of receipt of payment and are shipped via PostPac ECONOMY (Swiss Post) for delivery throughout Switzerland and Italy within four business days, from Monday to Friday.

Shipping costs include handling and packaging charges and postal charges. The management costs are fixed, while shipping costs vary depending on the total weight of the shipment and the nation. We recommend that you group your items in one order. There is no way to group two distinct orders separately, therefore shipping charges will be charged for each of them. Your package will be sent at your own risk.
There are no shipping costs for purchases over 500 francs.

The boxes are large enough and your articles are well protected.

Right of return
You can return item (s) within 10 days, shipping charges at your own expense. All requests for exchange or new items are considered a new order.